Privacy Policy
Effective Date: March 18, 2025
Welcome to Nation Pro Roofing LLC ("Company," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our services, visit our website (https://nationproroofing.net/), or engage with our messaging services (including SMS and email communication).
By providing your information, you consent to the collection and use of your data as described in this Privacy Policy. If you do not agree to these terms, please do not use our services.
1. Information We Collect
We collect the following types of personal information when you interact with us:
- Personal Identification Information: Name, phone number, email address, mailing address.
- Service Information: Roofing needs, service inquiries, and specific details related to your project.
- Communication Information: Call logs, messages, and emails exchanged with our team.
- Usage Data: Information regarding your interactions with our website, such as IP address, browser type, and referral URLs, which we collect through cookies and similar technologies.
2. How We Use Your Information
We use the personal information we collect to:
- Respond to inquiries and provide requested services.
- Send you reminders, updates, and follow-up messages about our services.
- Offer promotions, special offers, or new services (you can opt-out at any time).
- Improve our website and customer service.
3. Messaging & Communication
By providing us with your contact information, you agree to receive marketing messages, service notifications, and updates via SMS, email, and phone. This includes:
- Service-related messages such as appointment reminders, estimates, or project status updates.
- Marketing communications related to promotions, discounts, and offers.
You can opt-out from receiving marketing communications at any time. To opt-out of SMS messages, reply "STOP" to any message. For email, click "unsubscribe" at the bottom of any promotional email.
We will not sell, share, or rent your personal information to any third parties for marketing purposes. We may, however, share your information with trusted service providers who assist us in delivering services, such as payment processors or customer support.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, and destruction. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings, but disabling certain cookies may affect some features of the website.
6. Your Rights & Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Rectify: Correct any incorrect or incomplete information.
- Delete: Request that we delete your personal data, subject to legal obligations.
- Opt-Out: You can unsubscribe from marketing messages at any time by replying "STOP" to SMS messages or "unsubscribe" to emails.
7. Legal Compliance & Data Retention
We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy and as required by law.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through appropriate means. Please review this Privacy Policy periodically to stay informed about our practices.
9. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Nation Pro Roofing LLC
📍 1221 Monaco Dr, Princeton, TX 75407
📞 (214) 578-5713
🌐 https://nationproroofing.net/
Message Flow for A2P Campaign Submission
1. Opt-In Message
Initial Message (Opt-In):
Thank you for contacting Nation Pro Roofing! By responding, you agree to receive updates, offers, and service notifications via SMS. To receive a free estimate, reply with your name and service request. Msg & Data rates may apply.
2. Confirmation Message
Confirmation Message (After Opt-In):
Thank you, [Customer Name]! We’ve received your request. A member of our team will contact you shortly to discuss your roofing needs. For updates, reply "STOP" to unsubscribe from further messages.
3. Service Follow-Up Message
Follow-Up Message (Service Notification):
Hi [Customer Name], this is Nation Pro Roofing. We’re confirming your scheduled roof inspection for [Date/Time]. Reply "STOP" if you no longer wish to receive updates.
4. Promotional Message (Optional)
Promotional Message:
Exclusive Offer: Get 10% off your roofing service this month! Call (214) 578-5713 for more details or reply “YES” to learn more. Msg & Data rates may apply. You can opt-out anytime by replying "STOP".
5. Opt-Out Message
Opt-Out Confirmation (After STOP Response):
You have successfully unsubscribed from Nation Pro Roofing’s SMS updates. If you wish to receive updates again, reply "START".
6. Support Message
Support Message (For Inquiries):
Hi [Customer Name], thank you for reaching out. How can we assist you today with your roofing needs? Please reply with your question or concern.
Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you across our website and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we'll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
We don't share any personally identifying information publicly or with third-parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
This policy is effective as of 15 April 2024
Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you across our website and other sites we own and operate.
TERM AND CONDITIONS
By accessing the website, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
2. Use License
a. Permission is granted to temporarily download one copy of the materials (information or software) on website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
I. modify or copy the materials;
ii. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
iii. attempt to decompile or reverse engineer any software contained on the website;
iv. remove any copyright or other proprietary notations from the materials; or
v. transfer the materials to another person or "mirror" the materials on any other server.
b. This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
a. The materials on the website are provided on an 'as is' basis. We make no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
b. Further, we do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
4. Limitations
In no event shall we or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the website, even if we or an authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Accuracy of materials
The materials appearing on the website could include technical, typographical, or photographic errors. We do not warrant that any of the materials on its website are accurate, complete or current. We may make changes to the materials contained on its website at any time without notice. However, we do not make any commitment to update the materials.
6. Links
We have not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by us of the site. Use of any such linked website is at the user's own risk.
7. Modifications
We may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.
8. Refund policy
You may ask for a refund at any time for an order that is incomplete. An incomplete order is one that has never been unblocked. Once unblocked, by us or any other entity, it will be considered a complete job and no longer eligible for a refund.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Texas and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
Cookie policy
This cookie policy ("Policy") describes what cookies are and how Website Operator ("Website Operator", "we", "us" or "our") uses them on the our website and any of its products or services (collectively, "Website" or "Services").
You should read this Policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.
What are cookies?
Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie").
Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser.
Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting our Website or using our Services.
Cookies may be set by the Website ("first-party cookies"), or by third parties, such as those who serve content or provide advertising or analytics services on the website ("third party cookies"). These third parties can recognize you when you visit our website and also when you visit certain other websites.
What type of cookies do we use?
Necessary cookies
Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our Website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account to access the content.
Functionality cookies
Functionality cookies let us operate the Website and our Services in accordance with the choices you make. For example, we will recognize your username and remember how you customized the Website and Services during future visits.
Analytical cookies
These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the Website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the Website.
Social media cookies
Third-party cookies from social media sites (such as Facebook, Twitter, etc) let us track social network users when they visit our Website, use our Services or share content, by using a tagging mechanism provided by those social networks.
These cookies are also used for event tracking and remarketing purposes. Any data collected with these tags will be used in accordance with our and social networks' privacy policies. We will not collect or share any personally identifiable information from the user.
What are your cookie options?
If you don't like the idea of cookies or certain types of cookies, you can change your browser's settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this or to learn more about cookies, visit internetcookies.org
Changes and amendments
We reserve the right to modify this Policy relating to the Website or Services at any time, effective upon posting of an updated version of this Policy on the Website. When we will revise the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes. Policy was created with Website Policies.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.
Contacting us
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to our use of cookies, you may contact us.
This document was last updated on April 15, 2024
Copyright 2025. Nation Pro Roofing. All Rights Reserved.