Privacy Policy

Effective Date: March 18, 2025

Welcome to Nation Pro Roofing LLC ("Company," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our services, visit our website (https://nationproroofing.net/), or engage with our messaging services (including SMS and email communication).

By providing your information, you consent to the collection and use of your data as described in this Privacy Policy. If you do not agree to these terms, please do not use our services.

1. Information We Collect

We collect the following types of personal information when you interact with us:

• Personal Identification Information: Name, phone number, email address, mailing address.
• Service Information: Roofing needs, service inquiries, and specific details related to your project.
• Communication Information: Call logs, messages, and emails exchanged with our team.
• Usage Data: Information regarding your interactions with our website, such as IP address, browser type, and referral URLs, which we collect through cookies and similar technologies.

2. How We Use Your Information

We use the personal information we collect to:

• Respond to inquiries and provide requested services.
• Send you reminders, updates, and follow-up messages about our services.
• Offer promotions, special offers, or new services (you can opt-out at any time).
• Improve our website and customer service.

3. Messaging & Communication

By providing us with your contact information, you agree to receive marketing messages, service notifications, and updates via SMS, email, and phone. This includes:

• Service-related messages such as appointment reminders, estimates, or project status updates.
• Marketing communications related to promotions, discounts, and offers.

You can opt-out from receiving marketing communications at any time. To opt-out of SMS messages, reply "STOP" to any message. For email, click "unsubscribe" at the bottom of any promotional email.

We will not sell, share, or rent your personal information to any third parties for marketing purposes. We may, however, share your information with trusted service providers who assist us in delivering services, such as payment processors or customer support.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, and destruction. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings, but disabling certain cookies may affect some features of the website.

6. Your Rights & Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Rectify: Correct any incorrect or incomplete information.
• Delete: Request that we delete your personal data, subject to legal obligations.
• Opt-Out: You can unsubscribe from marketing messages at any time by replying "STOP" to SMS messages or "unsubscribe" to emails.

7. Legal Compliance & Data Retention

We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy and as required by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through appropriate means. Please review this Privacy Policy periodically to stay informed about our practices.

9. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Nation Pro Roofing LLC
📍 1221 Monaco Dr, Princeton, TX 75407
📞 (214) 578-5713
🌐 https://nationproroofing.net/